Terms and conditions
By placing an order you are offering to purchase a product on and subject to the following terms and
conditions. All orders are subject to availability and confirmation of the order price. WithOlle.com has made every
effort to display as accurately as possible the colours and images of our products that appear at the store.
However WithOlle.com cannot guarantee that the product delivered will look exactly as the one displayed in the web shop.
In order to contract with WithOlle.com you must be over 18 years of age and possess a valid credit or debit
card issued by a bank acceptable to us.
(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order:
this email will only be an acknowledgement and will not constitute acceptance of your order. A contract
between us will not be formed until we send you confirmation by e-mail that the goods which you ordered
have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of
dispatch will be included in the contract formed.
(b) Pricing and delivery
Whilst we try and ensure that all details, descriptions and prices which appear on WithOlle.com are accurate,
errors may occur. If we discover an error in the price of any goods which you have ordered we will
inform you of this as soon as possible and give you the option of reconfirming your order at the correct
price or cancelling it. If you cancel and you have already paid for the goods, you will receive a full
refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable
and included in the ‘Total Cost’.
(c) Payment
WithOlle.com uses credit cards as well as PayPal as payment methods. Your card will be debited upon authorization being received. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
(d) Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a
refund or exchange. To be eligible for a return, your item must be unused and in the same condition that
you received it. The customer bears the cost of the return delivery. Before returning a product, please
contact orders@witholle.com.